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Old 09-21-2005, 12:56 PM
philbie
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Default stuck on opening

Hi guys my fs2004 froze on opening (it managed to get to the first screen shot
of a plane and the logo but then stuck there). So I uninstalled and
re-installed it successfully, according to microsoft. Then it froze again on
opening. Does this
suggest a damaged Disk 4 despite it installing OK? Is there anything I can
to correct this prob.
cheers - by the way this is urgent..my passengers have been up there an
awful long time now!
Phil
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Old 09-21-2005, 03:34 PM
RobertVA
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Default Re: stuck on opening

philbie wrote:
> Hi guys my fs2004 froze on opening (it managed to get to the first screen shot
> of a plane and the logo but then stuck there). So I uninstalled and
> re-installed it successfully, according to microsoft. Then it froze again on
> opening. Does this
> suggest a damaged Disk 4 despite it installing OK? Is there anything I can
> to correct this prob.
> cheers - by the way this is urgent..my passengers have been up there an
> awful long time now!
> Phil


More likely a sound or video accelerator driver incompatability.

Make sure you install the FS version 9.1 patch available on Microsoft's
web site.

Post your hardware specifications including make model and driver
versions for video and sound accelerators. Also include main and video
memory quantities, CPU type and system clock speeds. This information
will permit others with similar hardware to compare their settings to
yours. It's common for computer hardware to be delivered to the final
user that contains drivers that were superceded while the equipment was
traversing the supply chain. The latest driver versions are ocasionaly
NOT the most desireable.

Also include your DirectX version.

Most of the information described above can be saved as a log file by
the DirectX diagnostic program that was instaled with your operating
system or a subsquent installation of an application requireing DirectX.
Hold down your windows logo key while typeing the "R" key (for "run")
then type "dxdiag" in the resulting dialog. Segments from the log file
can be copied to the clipboard for pasting into a posting. If the video
and sound tests are run before clicking the "Save Information" button,
the log file will include data about the test results.

And DON"T forget routine maintenence like Microsoft's service packs,
Microsoft's critical updates, operating a firewall, antivirus and
spyware scanner.
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