I can try that, but I am afraid that after I uninstall Dungeon Siege that I
wont be able to install that one again. Why would Dungeon Siege cause a
problem installing Dungeon Siege II? Does this mean that everyone had to do
this?

Scott

"Jimmy S." wrote:

> Hi,
>
> "sholmes01" <sholmes01@discussions.microsoft.com> wrote in message news:6DA914E7-9649-443D-829B-74FBF0C6770A@microsoft.com...
> | No one have any info on this one? I have even tried Safe Mode and get the
> | same message.
> |
> |
> | "sholmes01" wrote:
> |
> | > I can not install the DEMO/Trial version of Dungeon Siege II. I have tried
> | > from a DVD in a PC Gamer Magazine and also downloaded it from the internet. I
> | > get the same result from both. It does not matter what I click on "Exspress
> | > Install or Install" I get the same error. It says: "Setup cannot install
> | > system files or update shared files, if the files are in use. Before
> | > continuing, close any open applications
> | >
> | > XXXXX-067-....and so on...
> | >
> | > This is your product ID number. If you need to call for technical support,
> | > you will be asked for this number......" More on this part later.
> | >
> | > I have searched, but have not seen this problem anywhere. I disabled all
> | > non-microsoft services and all startup programs in MSCONFIG, but it still
> | > will not run. I had no problem installing Dungeon Siege a while back, but
> | > this wont install. I called microsoft tech support (spoke to 2 different
> | > support centers) and they said they could not help with a DEMO program (even
> | > though it said to call them and give the number). They said that they could
> | > help me if I BOUGHT the game, but not with the DEMO. I am trying the DEMO to
> | > see if I want to BUY the game. They said if they could not help me with the
> | > problem after I bought it that I could get my money back.
> | >
> | > What a pain!
> | >
> | > Anyone have an idea?
> | >
>
> Bootup in Safe Mode, try uninstalling ** Dungeon Siege and then install the Demo.
> ** Backup your Save Games located in My Documents/My Games first.
>
> --
> Cheers, Windows XP MVP Shell / User
> Jimmy S. http://mvp.support.microsoft.com
>
> Visit my MSN Zone.com and Gaming Help Site: http://mvps.org/nibblesnbits
> MS Games Help and Support Center: http://support.microsoft.com/?pr=gms
> My advice is donated "AS IS" without warranty; nor do I confer any rights.
> __________________________________________________ _______
>
>
>