Hi,

"sholmes01" <sholmes01@discussions.microsoft.com> wrote in message news:6DA914E7-9649-443D-829B-74FBF0C6770A@microsoft.com...
| No one have any info on this one? I have even tried Safe Mode and get the
| same message.
|
|
| "sholmes01" wrote:
|
| > I can not install the DEMO/Trial version of Dungeon Siege II. I have tried
| > from a DVD in a PC Gamer Magazine and also downloaded it from the internet. I
| > get the same result from both. It does not matter what I click on "Exspress
| > Install or Install" I get the same error. It says: "Setup cannot install
| > system files or update shared files, if the files are in use. Before
| > continuing, close any open applications
| >
| > XXXXX-067-....and so on...
| >
| > This is your product ID number. If you need to call for technical support,
| > you will be asked for this number......" More on this part later.
| >
| > I have searched, but have not seen this problem anywhere. I disabled all
| > non-microsoft services and all startup programs in MSCONFIG, but it still
| > will not run. I had no problem installing Dungeon Siege a while back, but
| > this wont install. I called microsoft tech support (spoke to 2 different
| > support centers) and they said they could not help with a DEMO program (even
| > though it said to call them and give the number). They said that they could
| > help me if I BOUGHT the game, but not with the DEMO. I am trying the DEMO to
| > see if I want to BUY the game. They said if they could not help me with the
| > problem after I bought it that I could get my money back.
| >
| > What a pain!
| >
| > Anyone have an idea?
| >

Bootup in Safe Mode, try uninstalling ** Dungeon Siege and then install the Demo.
** Backup your Save Games located in My Documents/My Games first.

--
Cheers, Windows XP MVP Shell / User
Jimmy S. http://mvp.support.microsoft.com

Visit my MSN Zone.com and Gaming Help Site: http://mvps.org/nibblesnbits
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My advice is donated "AS IS" without warranty; nor do I confer any rights.
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