I'm having the same problem as well, but I won't get a chance to call until
later. Is there a fee or can they look up your registration info and give
you your old cd-key over the phone?

"Jimmy S." wrote:

> Hi Sharonsdg,
>
> Call the MS Product Replacement Centre: Mon - Fri 8am -10pm ET
> in the US at: 1-(800)-360-7561, or in Canada at: 1-(800) 933-4750
> For more info please visit: http://support.microsoft.com/?kbid=326246
>
> --
> Cheers, Windows XP MVP Shell / User
> Jimmy S. http://mvp.support.microsoft.com