Hi Jimmy,

Thanks for your help. I found out the I have the following driver - Via/S3G
Unichrome ICP. However when I went to the update page that you recommended I
could not find this type of driver anywhere. Now I am totally confused and I
guess way in over my head. Who would have thought that a silly Lego game for
a 4 year old would cause so much stress!
--
Thanks alot!


"Jimmy S." wrote:

> Hi Jules,
>
> First, we'll need to determine which video card you have to
> see if it's a DX 9 card: http://www.pcvsconsole.com/features/video/
>
> Here are a few ways to identify which video card you have
> installed on your computer.
>
> 1. Click Start / Run / type: dxdiag
> Click the Display Tab
> Look under Device for the name and manufacturer
>
> 2. Click Start / (Settings) Control Panel
> Click Display
> Click the Settings Tab
> Click the Advanced... button
> Click the Adapter Tab
>
> 3. Click Start / Run / type: msinfo32
> Click on the + Components
> Click on Display to see the name on the right
>
> 4. Run Aida32 to see what Video, Chipset and Motherboard
> you have: http://www.aida32.hu/aida-download.php?bit=32
>
> 5. Get the information from the manufactures website (or store)
>
> 6. Look on the Video card itself if you plug into a card, or
>
> 7. Look in your Motherboard manual if you plug into the
> on board video built into the motherboard of your computer.
>
> Hope that helps you identify the make and model of your video card,
> and afterwards, Try updating your Video drivers using these steps:
> http://mvps.org/nibblesnbits/Video.html#drivers Good Luck! :-)
>
> --
> Cheers, Windows XP MVP Shell / User
> Jimmy S. http://mvp.support.microsoft.com
>
> Game FAQs: http://support.microsoft.com/default.aspx?scid=FH;[LN];gms
> Visit my Zone.com / Gaming Helpsite: http://nibblesnbits.tk or Call / Contact
> MS Support at: http://support.microsoft.com/default...d=sz;en-us;top
> My advice is donated "AS IS" without warranty; nor do I confer any rights.
> __________________________________________________ _______
>
>
> "Jules" <Jules@discussions.microsoft.com> wrote in message news:54E3AC57-0CCB-4379-8985-87F8B2C4FB2A@microsoft.com...
> | I'm new to the whole video game process and would really appreciate a little
> | help. I bought a Lego Star Wars video game for my son. I currently have
> | Windows XP 2002 home edition, service pack 2. The game indicates that I need
> | to have a "100% DirectX 9 compatible Direct 3D card with pixel shader support
> | and 64MB video ram". I understand that XP comes with the DirectX 8.1 version
> | so I downloaded the 9c version to update the product (downloaded fine with no
> | problems). The video game will not run because it says that I do not have
> | the DirectX software to support it. Did I do something wrong or do I need
> | something else? Is the "Direct 3D card" needed in addition to the software?
> | Help! My poor son has completely lost faith in his mom!
> | --
> | Thanks alot!
>
>
>