Hi Jules,

First, we'll need to determine which video card you have to
see if it's a DX 9 card: http://www.pcvsconsole.com/features/video/

Here are a few ways to identify which video card you have
installed on your computer.

1. Click Start / Run / type: dxdiag
Click the Display Tab
Look under Device for the name and manufacturer

2. Click Start / (Settings) Control Panel
Click Display
Click the Settings Tab
Click the Advanced... button
Click the Adapter Tab

3. Click Start / Run / type: msinfo32
Click on the + Components
Click on Display to see the name on the right

4. Run Aida32 to see what Video, Chipset and Motherboard
you have: http://www.aida32.hu/aida-download.php?bit=32

5. Get the information from the manufactures website (or store)

6. Look on the Video card itself if you plug into a card, or

7. Look in your Motherboard manual if you plug into the
on board video built into the motherboard of your computer.

Hope that helps you identify the make and model of your video card,
and afterwards, Try updating your Video drivers using these steps:
http://mvps.org/nibblesnbits/Video.html#drivers Good Luck! :-)

--
Cheers, Windows XP MVP Shell / User
Jimmy S. http://mvp.support.microsoft.com

Game FAQs: http://support.microsoft.com/default.aspx?scid=FH;[LN];gms
Visit my Zone.com / Gaming Helpsite: http://nibblesnbits.tk or Call / Contact
MS Support at: http://support.microsoft.com/default...d=sz;en-us;top
My advice is donated "AS IS" without warranty; nor do I confer any rights.
__________________________________________________ _______


"Jules" <Jules@discussions.microsoft.com> wrote in message news:54E3AC57-0CCB-4379-8985-87F8B2C4FB2A@microsoft.com...
| I'm new to the whole video game process and would really appreciate a little
| help. I bought a Lego Star Wars video game for my son. I currently have
| Windows XP 2002 home edition, service pack 2. The game indicates that I need
| to have a "100% DirectX 9 compatible Direct 3D card with pixel shader support
| and 64MB video ram". I understand that XP comes with the DirectX 8.1 version
| so I downloaded the 9c version to update the product (downloaded fine with no
| problems). The video game will not run because it says that I do not have
| the DirectX software to support it. Did I do something wrong or do I need
| something else? Is the "Direct 3D card" needed in addition to the software?
| Help! My poor son has completely lost faith in his mom!
| --
| Thanks alot!